Tech Pros

Demonstrate self-service tools such as Splunk and PowerBI dashboards. Instead of submitting a Service Now ticket and waiting, would you rather find the answer yourself?

Supporting research computing at Penn State's campuses is becoming increasingly challenging, especially in the era of fiscal conservatism. This panel will provide a two-way dialog between central resources (such as ICDS) and departmental/campus support staff working with research faculty. The panel intends to inform support staff of available resources and tools as well as identify areas of improvement and future growth.

Digital signage. We see it everywhere across our campuses: in public spaces, classroom buildings, offices, sporting facilities, and more. Maybe you’re even considering adding a new sign somewhere. No matter the location, we all face the same challenge: how to continually create new and fresh content to display on those screens. In this session, I’ll talk about some ways to get more out of your signs by sharing content from other units as well as using existing data sources (25Live, RSS feeds, XML data, etc.) to automate features on your displays.

• Discussion of automation of server building initiated by ServiceNow requests.
• Discussion of automation around verification of installed and functioning security suite tools on Windows devices being managed by MCM.
• Overview of configuration, monitoring and reporting of Windows Firewall rule sets across hundreds of Windows Servers.

Learn about the solutions the Campuses are working on with partners across the University. The attendee will get a summary of the projects completed and those in process. Future OST initiatives will also be highlighted.

Change is an inevitable part of life in the workplace. Leading through change - whether you are in an official leadership position or leading by example for your colleagues - can be challenging. With some knowledge about innovative and creative change leadership and conflict management you can help your organization effectively navigate change.

Participants in this session will: