Presentation

Demonstrate self-service tools such as Splunk and PowerBI dashboards. Instead of submitting a Service Now ticket and waiting, would you rather find the answer yourself?

• Discussion of automation of server building initiated by ServiceNow requests.
• Discussion of automation around verification of installed and functioning security suite tools on Windows devices being managed by MCM.
• Overview of configuration, monitoring and reporting of Windows Firewall rule sets across hundreds of Windows Servers.

Sending information to the campus community using mobile-specific communication channels can be vital in sharing your resources, services, event information, and more. Penn State Go supports various communication options for Penn State entities looking to expand their communication channels to users of the Penn State Go app.

Learn about the solutions the Campuses are working on with partners across the University. The attendee will get a summary of the projects completed and those in process. Future OST initiatives will also be highlighted.

Change is an inevitable part of life in the workplace. Leading through change - whether you are in an official leadership position or leading by example for your colleagues - can be challenging. With some knowledge about innovative and creative change leadership and conflict management you can help your organization effectively navigate change.

Participants in this session will:

We extend a warm invitation to the dedicated staff overseeing the content and operation of Commonwealth Campus websites (campus-name.psu.edu). Join us for a comprehensive update on our Polaris Service 3-year roadmap, accompanied by an enriching opportunity for socialization and the exchange of innovative ideas.